How do I choose products?
We recommend that you visit our showroom first. If you haven’t purchased window treatments, flooring or paint for a while, you’ll probably be surprised by the variety of products available. You can see and touch our carpets, tile, hardwoods, laminates and drapery fabrics; operate our window covering samples and choose from hundreds of paint colors. Our knowledgeable staff will walk you through the choices. Your showroom visit will help you make a better decision about what to buy. Then, if you desire, a designer will meet with you in your own home to help you finalize your selections – ensuring that everything you order perfectly complements your home décor and meets your functional needs.
Typically, we require a 50 percent deposit on all custom-made products at the time you place your order. When the project is fully installed, the remaining 50 percent is due. We also offer GE Financing, 90 days no interest, for those who prefer to stretch their buying power.
Can I find what I need from you?
Yes, We partner only with manufacturers of excellent products so that when you find exactly what you want for your home, you can be confident in the quality of your choice. As a Hunter Douglas Gallery dealer, we are able to offer the full selection of their window fashions, which set the bar for the window coverings industry. No other window coverings company offers the innovation, selection, quality, and service as Hunter Douglas. Our relationships with Mohawk, Emser Tile, and American Olean allow us to offer the best in flooring. For paints and stains we chose to represent Kwal Paints, WoodGuard, and Sikkens Stains for their dedication to high quality and service.
Why should I buy from you?
We’re locally owned and operated for 30 years, so we understand local preferences and design styles. Not only are we here today for the sale, but we’ll be here in the future when you’re ready to buy again or if you have questions or problems to be addressed. We’re committed to providing you with a thoroughly satisfying shopping experience, with the highest quality products, and with excellent service after the sale. You should buy from us because you can trust that we will treat you the way we would want to be treated, that we have the knowledge to lead you to the right products for you, that we will guarantee the quality of those products, and that we will be here to solve any problems that may arise.
Are your prices competitive?
Yes! We recognize the need for both competitive pricing and exceptional value. When you look at the combination of quality, service, expertise and product selection we provide, we believe you’ll think our prices are competitive. You’ll have peace of mind that you’ve selected the most fitting products for your situation, have chosen colors and styles that complement your décor, and that your products are measured and installed for optimal performance and beauty.
Can I purchase blinds and draperies?
Yes. In fact for many windows we recommend that solution! Many home owners prefer to use a blind or shade to provide functional room darkening, glare control and energy efficiency (as well as beauty), then add draperies or a top treatment to make a personal fashion statement that complements their interior decor.
Why do you do the measuring?
Window fashions are more complex than you might think. Many questions arise when we come to your home about how you will use your window fashions, how often you will operate them, whether you have children or pets in the home, what furniture might be placed in front of the window, etc. We know how to ask the right questions to make sure your window treatments function for optimal performance and ease of use. With many window fashions, exact (and knowledgeable) measuring and installation are critical, especially for inside mount situations and especially with hard, fitted products such as shutters. A measuring job done inaccurately can cost you lots of money if window fashions don’t fit correctly. In addition, many homes have imperfections in window shape or protrusions that an expert installer can address up front to prevent window treatment problems later.
That depends on what products you order. All of our products are custom made to your exact specifications, and some take longer than others to produce and ship to us. Once you place your order, we will keep you in the loop every step of the way so you know what to expect about the installation date.
Help me select the right products
Our knowledgeable staff will walk you through the choices available and ask the right questions, to help you create a personalized and distinctive look that fits your lifestyle, your functional needs and your budget. In addition, they can help you select colors, textures and finishes that complement your interior décor beautifully. With their design experience, product expertise and intensive training, our professional staff will walk you through the decision-making process, gathering information to help them suggest the perfect solution.